When using Microsoft Outlook, a large number of users receive an error message frequently. Receiving the [pii_email_8fac9ab2d973e77c2bb9] Error every time you send or receive a message is quite frustrating; trust us, we have been there.

However, do not worry about it. That it’s not a problem, and it’s not a cause of danger to your business. However, it is a waste of your time. Sometimes it is impossible to email regardless of the number of attempts. The most common reason for this Error is unstable internet and network connection, obviously, but there are other factors as well that can cause [pii_email_8fac9ab2d973e77c2bb9] Errors.

In order to avoid this issue, it is important to know what the Error is and what causes it in order to resolve it yourself. Alternatively, it is possible to call the IT department for a second help. What do we need to find out?

What Is [pii_email_8fac9ab2d973e77c2bb9] Error? [pii_email_8fac9ab2d973e77c2bb9] error is a recurring error of Microsoft, and it affects your means of communication, which can be pretty disturbing for business firms as their whole communication system runs on mail.

This is a simple issue employing Outlook to solve the issue for yourself. If you’re working for a firm, then you may want to talk to IT so that they will be able to pinpoint the source of this issue and avoid it from occurring again.

Reasons For [pii_email_8fac9ab2d973e77c2bb9] Error?

The previous article mentioned that the primary cause of this Error is a connection issue. However, there are lots of different reasons it could appear each time you open Outlook. Let’s go straight to the root of the issue before this Error gets you annoyed further.

1. Old version

Older versions of Microsoft Outlook are susceptible to errors and malware. If your Microsoft Outlook is outdated and you are using an older version that is not compatible with your PC, it can potentially cause [pii_email_8fac9ab2d973e77c2bb9] errors. You need to update the software for maximum efficiency and minimum hassle.

2. Server

Microsoft Outlook and email servers need to be secure and stable connections. Otherwise, you may experience a delay in sending and receiving emails. This issue is quite common, and most of the time, your server connection is the culprit behind the [pii_email_8fac9ab2d973e77c2bb9] Error.

3. Outlook Profile

Keeping your PC secure should be at the top of your priority list because if your Outlook profile is damaged due to any factor, be it malware, Error, or virus, you will most certainly encounter [pii_email_8fac9ab2d973e77c2bb9] Error. Outlook profiles have to be secured from damages caused by external forces.

4. Antivirus

A reliable antivirus can be the dream of many. However, if you’re using an unsuitable configuration of your antivirus, it may turn into a nightmare. A wrong configuration can cause damage to the Outlook of your computer and lead to PII error codes, which are not a good thing.

5. Multiple Accounts

This is yet another common reason for your [pii_email_8fac9ab2d973e77c2bb9] Error. If you’re using several accounts or logging into more than one of your Google accounts on one computer, the result could be an error message. If, however, you’re employed by a business, you are bound to have multiple accounts, and you need to clear your cache every now and then.

6. Installation

The error code PII email can also occur when you’ve not set up your Outlook correctly or if the installation was affected by a problem. The incorrect installation of Outlook is among the most common reasons for PII error codes. Therefore be aware.

Ways To Fix [pii_email_8fac9ab2d973e77c2bb9] Error

There are a myriad of methods that you could use to get rid of this problem, and we will be able to go through each one by one.

Delete Emails

If your email inbox is filled with messages, it could negatively impact the effectiveness of your Outlook profile, and you should get rid of your trash and mail folder every once in a while to make sure you are not overloading other applications and that they operate smoothly.

Stable Internet Connection

The majority of times the time, an unstable internet connection can cause numerous issues. Make sure you are connected to a reliable internet connection to allow Outlook to work effectively. Otherwise, you will be suspectable to [pii_email_8fac9ab2d973e77c2bb9] Error.

Clear Cache

Clearing the cache will eliminate any unnecessary information on your computer and let you get rid of data that is not being used. Be sure to delete any other account you’ve opened on your personal computer.


A different solution for the PII error code issue is to install it again. Follow these steps to take it off. Afterwards, restart the installation.

  • Visit the Control Panel.
  • Select the features and program.
  • Navigate to the navigation bar, then write Microsoft Office, then click it.
  • Eliminate Microsoft Office from your system.
  • After you have confirmed that your Microsoft Office is removed, then install the most up-to-date and most recent version.
  • Create a new account.
  • This is the moment you can fix the issue with Outlook.

Email Account Removal

It is well-known that multiple email accounts could cause PII errors in the email, so should you wish to eliminate this problem, log into your Outlook account and delete all of the accounts that are in it. Add only one account to provide security to your Outlook profile and also prevent the spread of infection with malware.

Alter Antivirus Settings

If you have recently installed an antivirus, it can also be causing [pii_email_8fac9ab2d973e77c2bb9]by scanning emails and restricting Outlook. To resolve the issue, you have access to the settings on your antivirus and deactivate the scanning of emails to ensure Outlook is running with no interruption.


Always use up-to-date and latest versions of software in order to increase the effectiveness of your system. If [pii_email_8fac9ab2d973e77c2bb9]is disturbing your PC, you should consider updating your Outlook or installing a newer version that is more compatible with your PC as well.


[pii_email_8fac9ab2d973e77c2bb9] is annoying at times and consumes a lot of time if not fixed properly, so we have provided you with some of the best tricks by which you can quickly fix this software at home without having to spend a penny. We hope that this article will assist you in understanding the causes and possible solutions to the Error.

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